The ability to recognise – and adapt to – different Behaviour Styles is a critical aspect of connecting with buyers and sales success.
Selling is a human, interactive experience. It’s even more important than ever to get your messages across with clarity and empathy. Identifying and connecting with the other person’s Behaviour Style (and how it relates to your own) should always be top-of-mind, part of your pre-call planning and coaching discussion preparations.
Loyal customers and employees don’t just receive value from us, they feel valued BY us. And the way we make sure they feel valued is to understand their Behaviour Style and honour their preferred communication style. It’s why effective, efficient communication is one of the last competitive advantages we have.
Get our quick and easy Behaviour Styles checklist to understand your dominant Behaviour Style(s) based on 15 different factors.
